Please ensure that you have tested your internet, audio and visual set up BEFORE Saturday 22 June. We want you to have a great day at EQUIP, and testing your internet speed and checking your data usage caps in advance will help to ensure that. Please test the actual computer or mobile device you plan to use, in the actual location that you plan to use it.
HOW TO CONFIGURE AND TEST YOUR SET-UP
Use the newest computer or mobile device that you have available.
If watching as a group, connect your computer to a projector or screen or TV that is appropriate for your group size.
Amplify the computer's audio through your sound system or use large computer speakers.
Connect to the internet - you must have a broadband connection. We recommend using a fixed internet connection such as ethernet if possible, for best viewing results. Wifi can be used, but, is not nearly as reliable. A 3G or 4G connection can be used on your mobile device.
Test your internet speed and ability to view a Livestream using the links below. We recommend having a download speed of at least 2Mbps for smooth playback.
Once you are satisfied that your system is sufficient for Livestreaming at your venue, then you need to register for the conference. The link for viewing EQUIP will be emailed to you the week of the conference.
RUN TECHNICAL TESTS BEFORE CONFERENCE DAY
Test your internet speed here.
We recommend having a minimum download speed of at least 2 Mbps for smooth livestream playback. It can be helpful to run the test several times to see if you are getting consistent download speeds. We have incredibly fast upload speeds at ICC Sydney (the conference venue), but if the internet speed is not sufficient on your end, there is nothing we can do to fix this for you.
Watch a YouTube livestream to test your streaming setup or any other livestreams you find online. Please test the actual computer or mobile device you plan to use, in the actual location that you plan to watch the EQUIP livestream on conference day.
VIEWING THE LIVE STREAM ON MOBILE DEVICES
You can view the livestream of the conference on iPhone, iPads and Android devices. The link, login and password instructions will be emailed to you the week of conference day.
You will require an internet download speed of at least 2Mbps for smooth playback. To test the speed on your mobile device, download the app "Speedtest.net" and then test your download speed.
CHECK INTERNET CONNECTION AND BANDWIDTH
You can only successfully watch a livestream if you have a consistent internet connection. Shared or wi-fi networks are often too unreliable to view a livestream without interruption.
We recommend viewing on the best possible connection you can - Ethernet is always best. If you can, make sure that no one else is using high-bandwidth applications on your internet network at the same time that you are streaming on conference day. An example of this would be if someone on the same internet network were downloading large files or watching movies at the same time you are trying to watch the EQUIP conference.
Connecting your computer via an ethernet cable can help you avoid the possibility of an inconsistent wireless connection.
Also, it is important that you are aware of any Bandwidth usage caps that you have on your broadband connection.
HOW MUCH DATA WILL I USE TO STREAM THE ENTIRE CONFERENCE?
It is very important to check your Bandwidth caps or data plan in advance, so that you do not get charged extra data usage or your connection is slowed down while you are watching the livestream.
Our livestream uses variable bitrate based on your connection and the quality level of video you select. If you have a very fast internet connection and choose to watch HD quality video, you could use as much as 15GBs to watch the entire 5 hour conference. However, you may use as little as 5GBs to livestream the conference if you select to view at a lower quality video stream.
Please check your usage caps with your internet provider! Every year we have a few groups livestream the conference that successfully watch the first several hours of the conference, and later tell us they could not successfully watch the end of the conference. “The video was delayed, jumping, audio not in sync”. Their internet was slowed down by their internet provider because they had reached their monthly maximum usage cap on their internet plan and it was too late to fix this on conference day.
To prevent this from happening: Your ISP may allow you to temporarily increase your data plan but, you will need to contact them well ahead of conference day. Or risk possibly getting an overage charge or not being able to watch the end of the conference at the same quality as the beginning of the conference.
TROUBLESHOOTING ON CONFERENCE DAY
If you have successfully been watching the livestream for a few hours and then start experiencing problems, like a slow down of the livestream, try this:
Restart your computer or mobile device.
Log back into the EQUIP website Livestream login page
Click the Play button to restart the EQUIP Livestream
If that does not help you fix any problems please email us at: email@example.com Our Livestream team will be monitoring that email address on conference day. Additionally, if you have registered you will be given an emergency mobile number you can text or ring on the day as well. This emergency number will be included in the email that has your link, password and login details for watching the EQUIP livestream on conference day.
We will start streaming approximately 30 minutes before the conference begins in the morning, and livestream until we finish the Twilight conference scheduled to end at 8:15pm.